Everything you need to know before booking.
We currently deliver and pick up anywhere in Salt Lake County and Utah County, including Salt Lake City International Airport. We don't yet deliver directly to park gateway towns like Springdale or Moab — your gear travels with you from our delivery zone to wherever your trip takes you.
You'll choose a delivery date, location, and time window when you request to book. We inspect, assemble, and set up your gear before you arrive, and pick it back up at the end of your rental — no cleaning required on your end.
Yes, and we take it seriously. Every single item is deep steam cleaned between rentals — high heat alone, never bleach or harsh chemical sanitizers — specifically to protect your child. Pack n plays also come with fresh linens included.
Accidents happen — let us know right away. Normal wear and tear is expected and covered. Significant damage may incur a repair or replacement fee, which we'll always discuss with you directly before charging anything.
We recommend booking at least 2-3 weeks ahead, especially during peak park season (spring and summer). We'll always try to accommodate last-minute requests if gear is available.
We want to know! We're always looking to grow our inventory based on what families ask for. If you don't see something you need on our Gear page, tell us when you request your booking (or just email us) and we'll do what we can to make it happen.
Yes — note it in your booking request. We rent by category rather than guaranteeing a specific unit, but we'll do our best to match a specific brand request.
Since we don't yet process online payment, cancellations simply require letting us know as early as possible so we can release the gear for other families. A formal cancellation policy will be published once online booking and payment are live.
Yes, we are a fully insured, licensed Utah LLC.
